Generative and curated AI Bot with seamless campus integration for personalized and immediate assistance
Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities
Revolutionizing how advisors get and deliver information
EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.
Broadcast announcements and use bidirectional SMS messaging to drive student engagement and success
We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.
Real-time reports, dashboards, and tools for resource planning and decision-making.
Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.
24/7 consistent, high-quality IT Helpdesk Support
Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.
24/7, one-stop student services support
Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.
24/7 inquiry, application, and admissions support
Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.
24/7 Financial Aid support for students and their families
Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.
24/7 Blackboard®, Canvas®, D2L®, and Moodle® LMS support
Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.
24/7 Tier 2, 3, and 4 Application Support
Round-the-clock Tier 2, 3 and 4 enterprise application support to streamline operations, enhance security, and ensure IT reliability for higher ed institutions.
Education support Advocate I (ESA)
The primary responsibility of a BlackBeltHelp Tier 1 agent is delivering support to BlackBeltHelp clients.
Our operation centers are based in the United States (Ohio, Chicago, Somerset) and in India (Gurgaon).