BlackBeltHelp

        • EduBot - AI Chatbot and Voice Bots

          Generative and curated AI Bot with seamless campus integration for personalized and immediate assistance

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          EduView - Integrated Support Platform

          Revolutionizing how advisors get and deliver information

          EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          EduMessenger - Bi-Directional, AI-Powered Texting

          Broadcast announcements and use bidirectional SMS messaging to drive student engagement and success

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          Data and Analytics - CX Portal

          Real-time reports, dashboards, and tools for resource planning and decision-making.

          Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

        • IT Helpdesk ​Support

          24/7 consistent, high-quality IT Helpdesk Support

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Student Services Support

          24/7, one-stop student services support

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Admissions Support​

          24/7 inquiry, application, and admissions support

          Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial Aid Support

          24/7 Financial Aid support for students and their families

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          LMS Helpdesk Support

          24/7 Blackboard®, Canvas®, D2L®, and Moodle® LMS support

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

          Enterprise Application Support

          24/7 Tier 2, 3, and 4 Application Support

          Round-the-clock Tier 2, 3 and 4 enterprise application support to streamline operations, enhance security, and ensure IT reliability for higher ed institutions.

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BlackBeltHelp and UnifyedTM team up to provide onestop student support to their clients

October 2018: BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services to their clients, facilitating a better support experience for their approx. 8 million end-users.

UnifyedTM is a global leader in higher education technology and empowers institutions and students worldwide. It leverages data from an institution’s enterprise systems using its pre-built connectors to help schools create immersive user experiences, maximize cybersecurity, increase operational efficiency, empower administrators with data rich insights, and create a more student centric campus.

In the same vein, BlackBeltHelp’s solutions are also designed to meet the challenges of a rapidly evolving higher education landscape. It enables higher-ed institutions to scale gaps in service levels by providing customized OneStop student support. OneStop unifies all applications, systems, and services into an easy-to-navigate, analytics-powered dashboard to help colleges/universities drive institutional processes, build integrated ecosystems and leverage scalable data sets.

Through this partnership, both the companies hope to serve their user institutions better by referring each other’s cost-effective and high-quality solutions to their clients and sharing the industry best practices for student success. BlackBeltHelp and Unifyed™ clients alike can benefit from each company’s solutions which means better support experience for the end-users and greater customer success for both the parties.

“BlackBeltHelp looks forward to working with UnifyedTM to provide a full suite of student support solutions to our user institutions” said Tracy Thomson, President at BlackBeltHelp. “We are also excited about how this partnership shall bring increased value for our common partner institutions”, she further added.

About UnifyedTM

UnifyedTM is a global leader in higher education technology helping institutions deliver rich college experiences and help students remain focused on achieving their educational goals. It eliminates expensive siloed systems to deliver on students’ expectations of a seamless, connected college experience. Its solutions help schools create immersive user experiences, maximize cybersecurity, increase operational efficiency and provide data rich insights to boost retention and create a more student centric campus.

Visit www.unifyed.com to learn more.