Around-the-Clock IT Helpdesk Support Tailored to Your Institution’s Needs
Empower IT Staff and Reduce Support Delivery Cost
Empower IT Staff and Reduce Support Delivery Cost
Consistent, reliable, flexible, high-quality, and cost-effective IT Helpdesk Support to empowers your IT department while reducing support delivery costs. Through seamless integration with campus systems (SIS/ERP, LMS, ITSM, MFA, SSO, AD, and more), our agents can address issues related to hardware, software, Zoom, Teams, Webex, Networking, Email, Office 365, and beyond.
SIS / ERP
Third Party Tools
Network Connectivity
Operating System Support
Productivity Applications
Learning Management System
Password Reset
BlackBeltHelp always steps-up to provide immediate support to Pasadena City College’s students for the challenges that arise in Admissions, Financial Aid, and Enrollment. Having a reliable Call Center where our students can talk to a professional well-versed in our campus procedures reduces anxiety and accelerates our ability to deliver information quickly.
BlackBeltHelp’s IT Helpdesk agents can securely access all your campus systems to provide efficient and accurate support for all your IT needs.