Mid-State Technical College
Achieved scalability and operational efficiency while lowering service delivery costs with BlackBeltHelp’s 24/7 IT Helpdesk solution.
Achieved scalability and operational efficiency while lowering service delivery costs with BlackBeltHelp’s 24/7 IT Helpdesk solution.
Founded: 1913
Total Enrollment: 2,779
Mid-State Technical College, located in Wisconsin Rapids, Wisconsin, is a public institution with a rural campus and a total enrollment of 2,648. It offers over 60 programs across fields like Business, Health Sciences, and Information Technology, providing associate degrees, technical diplomas, and certificates.
Website: www.mstc.edu
Mid-State Technical College needed to address the following challenges:
In 2018, Mid-State Technical College began providing 24/7 IT Helpdesk support through BalckBeltHelp, resulting in improved user satisfaction, and operational efficiency and scalability during peak demand periods while reducing the cost of service delivery.