At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need.
We partner with over 150 higher ed institutions to lower support service delivery costs, improve student experience, and increase staff bandwidth. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions.
BlackBeltHelp is committed to empowering students to maximize their educational experience, delivering higher satisfaction rates, while reducing costs and increasing service availability for faculty, staff, and students.
Meet the team committed to empowering colleges and universities to deliver premium support experiences to their faculty, staff and students.
More than Partners: Allies. Bringing the best technologies together to enable exceptional customer experience.
150+
Clients
4M+
Student Support Annually
1M+
Interactions Handled Annually
100%
Referenceable
