24/7 Student, Faculty and Staff Support
Through AI technology, backed by a human network, BlackBeltHelp addresses higher ed institutions support needs across IT, Learning Management, Admissions, Financial Aid, and beyond.
Through AI technology, backed by a human network, BlackBeltHelp addresses higher ed institutions support needs across IT, Learning Management, Admissions, Financial Aid, and beyond.
AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need to succeed. Our partner institutions lower their support service delivery costs, improve student experience, and increase staff bandwidth. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions.
BlackBeltHelp is committed to empowering higher education institutions by delivering always-on support solutions and services to their students, faculty, and staff while reducing costs, increasing faculty and staff bandwidth, and improving student engagement and satisfaction.
Meet the team committed to empowering higher ed institutions with premium support experiences to their faculty, staff and students.
Farzad Novin
VP of Marketing
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Christopher Uthe
Chief Product Officer
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Joe Heltzel
VP of Client Success (Interim)
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