BlackBeltHelp

Cowley College Selects BlackBeltHelp for 24×7 IT and LMS Help Desk Support

KS, 2021: We are proud to announce our partnership with Cowley College to provide 24×7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.

Cowley College will also leverage the Simplify Platform to assist users with self-service options. These products will help the college in removing student barriers to remote and hybrid learning while achieving the institutional goals at a fraction of the cost. 

The scope of support includes:

General IT Support

  • Network Connectivity
  • Productivity Applications
  • Antivirus / Security Utilities
  • Operating System Support
  • Email

Blackboard® LMS Support

  • Computer-related issues & issues requiring additional access
  • Basic Instructor Grade book issues
  • Assignment submission failures
  • Course navigation & finding grades
  • Adding/Dropping courses
  • Course Imports/Exports/Backups

About Cowley College:

Cowley College is recognized as a premiere community college & vocational technical college in Arkansas City, Kansas. It also operates locations in nearby Wellington, Winfield, Mulvane, and downtown Wichita. In addition to an online presence the college offers on-site courses at nine area high schools. Cowley College is accredited by the NCA’s Higher Learning Commission. Cowley offers top-notch, quality education at a significantly lower cost.