Gain Actionable Insights from Every Interaction
Data and Analytics That Allows You to Measure, Monitor, and Optimize Your Institution’s Support with Precision
Data and Analytics That Allows You to Measure, Monitor, and Optimize Your Institution’s Support with Precision
Empower your institution to analyze all interactions across AI chatbots, helpdesks, knowledgebases, live chats, SMS messaging and more. With the CX Portal you can access comprehensive data and analytics from call volume to student behavior and beyond in order to monitor and manage your institution’s support performance.