BlackBeltHelp

Prairie View A&M University Selects BlackBeltHelp for 24×7 IT and Canvas® Help Desk Support

TX, 2021: We proudly announce our partnership with Prairie View A&M University to provide 24×7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.

Prairie View A&M University will also leverage the Simplify Platform to assist users with features, such as Simplify Advisor, chatbot, SMS nudging, and self-help. These products will help the college to remove student barriers while reducing administrative costs.

The scope of support includes:

General IT Support

  • Network Connectivity
  • Productivity Applications
  • Antivirus / Security Utilities
  • Operating System Support
  • Email
  • Password reset

Canvas® LMS Support

  • Computer-related issues & issues requiring additional access
  • Basic Instructor Grade book issues
  • Assignment submission failures
  • Course navigation & finding grades
  • Adding/Dropping courses

About Prairie View A&M University:

Prairie View A&M University is the second-oldest public institution of higher education in the state of Texas. It is a historically black college/university that, since its inception in 1876, has opened its doors to any and every person – inside and outside of Texas – seeking first-class, four-year university experience. The university has over 50 buildings on 1440-acres and provides an undeniable educational experience to more than 9,000 diverse students on one of the most beautiful campuses in the state of Texas.