Alverno College selects BlackBeltHelp’s IT Help Desk and LMS Services
WI, March 2019: Alverno College, one of the nation’s largest Catholic women’s colleges in Wisconsin has selected BlackBeltHelp for its high quality 24/7 IT Help Desk and LMS Services to provide an ultra-end-user experience to the students.
Alverno College intents to achieve 24×7 centralized IT support services for an open source Learning Management System – Moodle. Through this engagement, BlackBeltHelp will deploy the Help Desk Services at the college to provide accessible support to the students, faculty, and staff.
Additionally, the college has opted for BlackBeltHelp’s products – AI Chatbot, Classroom Emergency App, Password Manager, and Single Sign-on. These products will help the college improve their student experience and achieve its student success objectives.
BlackBeltHelp enables the college to enhance their student engagement by providing round-the-clock IT Help Desk support to all their student, staff, and faculty queries.
With this commitment, BlackBeltHelp will provide personalised services to the students’ needs in the respective areas:
- The challenges related to online learning on their respective LMS – Moodle are answered by our exceptional LMS Support.
- The AI-enabled chatbot provide end-users with immediate access to 24×7 support and help resolve issues immediately.
- BlackBeltHelp’s Classroom Emergency App alleviates the on-class technical hitch at the click of a button through any device/system.
- Password Manager by BlackBeltHelp allows students to self-manage their password security profile by setting up recovery emails and security questions.
- BlackBeltHelp allows students to save their time and effort by giving them federated access to applications using one Single Sign-On password.
