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        • EduBot - AI Chatbot and Voice Bots

          Generative and curated AI Bot with seamless campus integration for personalized and immediate assistance

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          EduView - Integrated Support Platform

          Revolutionizing how advisors get and deliver information

          EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          EduMessenger - Bi-Directional, AI-Powered Texting

          Broadcast announcements and use bidirectional SMS messaging to drive student engagement and success

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          Data and Analytics - CX Portal

          Real-time reports, dashboards, and tools for resource planning and decision-making.

          Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

        • IT Helpdesk ​Support

          24/7 consistent, high-quality IT Helpdesk Support

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Student Services Support

          24/7, one-stop student services support

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Admissions Support​

          24/7 inquiry, application, and admissions support

          Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial Aid Support

          24/7 Financial Aid support for students and their families

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          LMS Helpdesk ​Support

          24/7 Blackboard®, Canvas®, D2L®, and Moodle® LMS support

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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BlackBeltHelp Appoints Anthony Humphreys as Senior Vice President, OneStop

BlackBeltHelp, a leading OneStop student services and products provider, today announced the appointment of Anthony Humphreys as Senior Vice President, OneStop to spearhead strategy and growth for the OneStop product.

Over the last 28 years, Anthony has served higher education in diverse, important roles and has helped organizations thrive through his deep expertise in developing, analyzing, and executing growth initiatives. Prior to joining BlackBeltHelp, he served education technology companies like Blackboard and Ellucian as well as higher-ed institutions like State Center Community College District (SCCCD), Alliant International University, and Federico College in various student services leadership roles. Anthony will now bring his talent and experience to BlackBeltHelp and will steer the growth of the OneStop Solution.

During his tenure with Blackboard, Anthony helped launch, build, and lead the One Stop portfolio of solutions. Anthony will help BlackBeltHelp deliver highly aligned OneStop solutions that ensure service sustainability, increase student satisfaction, and drive student success through measurable ROI. He will serve as the OneStop evangelist at BlackBeltHelp and ensure OneStop’s alignment with market needs. His functional expertise and strategic vision will play a vital role in spearheading strategy and growth for the company.

On a personal level, Anthony loves spending time with his family as well as golfing and skiing. He is passionate about improving the student experience, is a Seth Godin follower, and is a vintage watch collector.

Anthony is a highly skilled leader who has almost 28 years’ experience in the higher education realm working with colleges and universities as well as at Ellucian and Blackboard. His deep expertise in Business Development coupled with his knowledge of the changing, challenging landscape of Higher-Ed will certainly help us realize our business objectives as a OneStop provider. I welcome him to the BlackBeltHelp family and look forward to working with him, said Tracy Thomson, President at BlackBeltHelp.