BlackBeltHelp

Southwest College of Naturopathic Medicine & Health Sciences Selects BlackBeltHelp for 24×7 IT and LMS Help Desk Support

AZ, 2021: We are proud to announce our partnership with Southwest College of Naturopathic Medicine & Health Sciences to provide 24×7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.

Southwest College of Naturopathic Medicine & Health Sciences will also leverage the Simplify Platform to assist users with self-service options. These products will help the college in removing student barriers to remote and hybrid learning while achieving the institutional goals at a fraction of the cost.

Benefits to the Southwest College of Naturopathic Medicine & Health Sciences:
• Removing student barriers to remote/online learning
• Delivering cost-effective services
• Expanding service and increasing efficiency

Scope of Support:

General IT

  • Network Connectivity
  • Productivity Applications
  • Antivirus / Security Utilities
  • Operating System Support
  • Email

Canvas® LMS Support

  • Computer-related issues & issues requiring additional access
  • Basic Instructor Grade book issues
  • Assignment submission failures
  • Course navigation & finding grades
  • Adding/Dropping courses