BlackBeltHelp

Drive Engagement and Actions with Personalized SMS Communications

Improve Student Experience by Communicating through their Preferred Method

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The Only AI-Powered, Systems-Integrated, Bi-Directional Texting for Higher Ed

Provide handholding and support that students deserve throughout their entire educational journey – from inquiry and application to retention and graduation. AI-powered, systems-integrated, Edu Messenger from BlackBeltHelp, enables institutions to broadcast communications, and trigger SMS texts to students to prompt necessary actions, as well as receive and respond to students’ inquiries via text messaging.

Key Features
Broadcast bulk SMS messages to students
Bi-directional SMS communication
AI-powered bot capabilities on SMS to respond to all inquiries
Seamless integration with campus systems for personalize messages and responses
Schedule and automate SMS campaigns based on meeting certain criteria
Role-based permissions for secure and efficient SMS communication

EduMessenger Impact

  • Lower Support Service Delivery Cost
  • Expand Access to 24/7, Nights and Weekend Support
  • Improve Student Engagement and Satisfaction
  • Increase Staff Bandwidth
  • Boost Retention and Graduation Rate
  • Build Efficiencies Across All Services and Instruction
Blog

Leveraging AI Chatbots: Enhancing Student Engagement and Success in Universities

In today’s digital age, universities constantly seek innovative ways to connect with students and support their academic journey. One such technology that has gained traction in recent years is AI chatbots.  These intelligent virtual assistants have revolutionized the way universities interact with students, offering personalized support, timely assistance, and valuable resources to help them succeed. In […]

Customer Service Chatbots are Redefining CX

In the quest to enhance student engagement, higher education institutions are shifting their focus from traditional phone support to embracing modern, user-friendly technologies like live chat. This strategic shift recognizes the importance of meeting students on their own terms and catering to their digital, rapid-response expectations. One such technology that has gained significant traction is […]

Welcome to the Future: AI’s role in Higher Education

ChatGPT has emerged as a game changer on the technology front. Advanced digital intelligence in the form of chatbots and voicebots is bringing about a paradigm shift in how we access information. Bots are quick, offer simulated human conversation, and provide the advantage of answering in a natural and understandable style. Bot technology is going […]

What can EduMessenger - Bi-Directional, AI-Powered Texting do for your institution?
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