BlackBeltHelp

Texas A&M University-Corpus Christi Selects BlackBeltHelp for 24×7 IT and Blackboard® Help Desk Support

TX, 2021: We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24×7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.

Texas A&M University-Corpus Christi will also leverage the Simplify Platform to assist users with features, such as simplify advisor, chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.

The scope of support includes:

General IT Support

  • Network Connectivity
  • Productivity Applications
  • Antivirus / Security Utilities
  • Operating System Support
  • Email
  • Password reset
  • DUO
  • SAIL Pin Resets

Blackboard® LMS Support

  • Computer-related issues & issues requiring additional access
  • Basic Instructor Grade book issues
  • Assignment submission failures
  • Course Navigation & finding grades
  • Adding/Dropping courses

About Texas A&M University-Corpus Christi:

Texas A&M University–Corpus Christi is a public research university in Corpus Christi, Texas. It is part of the Texas A&M University System and classified among “R2: Doctoral Universities – High research activity”. Texas A&M-Corpus Christi offers 33 undergraduate majors, 25 graduate programs, and six doctoral programs through six colleges.