BlackBeltHelp

Westminster College Selects BlackBeltHelp for 24×7 IT and LMS Help Desk Support

MO, 2021: We are proud to announce our partnership with Westminster College to provide 24×7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.

Westminster College will also leverage the Simplify Platform to assist users with features, such as chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.

The scope of support includes:

General IT Support

  • Network Connectivity
  • Productivity Applications
  • Antivirus / Security Utilities
  • Operating System Support
  • Email
  • Password reset

Canvas® LMS Support

  • Computer-related issues & issues requiring additional access
  • Basic Instructor Grade book issues
  • Assignment submission failures
  • Course navigation & finding grades
  • Adding/Dropping courses
  • Course Imports/Exports/Backups